Refund Policy

Last updated March 01, 2023

 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your merchandise for any reason you may return it to us for a full refund or an exchange. Please see below for more information on our policy.


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


Return Process

To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item in its original packaging and mail your return to the following address


White Birch Lane Boutique

ATT: Charis


523 E Diamond St

Kendallville, IN 46755



For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.



If you have any questions concerning our return policy, please contact us at